@article{Bothe+Schaffner+Jüttner+Schlange+2017+10+15,
url = {https://doi.org/10.3790/dbw.58.3.10},
title = {Qualität nachhaltiger Dienstleistungen},
title = {},
author = {Stephanie BotheDorothea SchaffnerUta JüttnerLutz Schlange},
pages = {10--15},
volume = {58},
number = {3},
journal = {Der Betriebswirt},
doi = {doi:10.3790/dbw.58.3.10},
year = {2017},
lastchecked = {2017-09-30}
}