@article{Birkner+Mohe+Sieweke+2010+12+16,
url = {https://doi.org/10.3790/dbw.51.3.12},
title = {Follow-your-Customer: Was sagen die Kunden?},
title = {},
author = {Stephanie BirknerMichael MoheJost Sieweke},
pages = {12--16},
volume = {51},
number = {3},
journal = {Der Betriebswirt},
doi = {doi:10.3790/dbw.51.3.12},
year = {2010},
lastchecked = {2010-09-30}
}