@article{1+1+1+2010+3+37, url = {https://doi.org/10.3790/kuk.43.1.3}, title = {Kommunikationsqualität in Kundeninteraktionen – Bestandsaufnahme, Operationalisierung und empirische Befunde im Private Banking}, title = {}, author = {1 11 11 1}, pages = {3--37}, volume = {43}, number = {1}, journal = {Credit and Capital Markets – Kredit und Kapital}, doi = {doi:10.3790/kuk.43.1.3}, year = {2010}, lastchecked = {2010-01-01} }