@article{Seiler+Rudolf+2014+485+520, url = {https://doi.org/10.3790/ccm.47.3.485}, title = {Customer Satisfaction in Private Banking}, title = {}, author = {Volker SeilerMarkus Rudolf}, pages = {485--520}, volume = {47}, number = {3}, journal = {Credit and Capital Markets – Kredit und Kapital}, doi = {doi:10.3790/ccm.47.3.485}, year = {2014}, lastchecked = {2014-09-01} }