@article{Mussak+Stricker+2025+1+21, url = {https://doi.org/10.3790/zverswiss.2025.1459204}, title = {On the Drivers of Customer Needs and Satisfaction in Insurance: a Small Enterprises Based Study}, title = {}, author = {Pirmin MussakLukas Stricker}, pages = {1--21}, volume = {99999}, number = {}, journal = {Zeitschrift für die gesamte Versicherungswissenschaft}, doi = {doi:10.3790/zverswiss.2025.1459204}, year = {2025}, lastchecked = {2025-05-15} }