@book{Weyh+2023, url = {https://doi.org/10.3790/9783896739643}, title = {Dienstleistungen zum Anfassen}, title = {Dienstleistung systematisch konstruieren und formen}, author = {Klaus Weyh}, publisher = {Verlag Wissenschaft & Praxis}, address = {}, doi = {doi:10.3790/9783896739643}, isbn = {9783896739643}, year = {2002}, lastchecked = {2023} }