@book{Binder-Kissel+2023,
url = {https://doi.org/10.3790/9783896739759},
title = {Telefonakquisition},
title = {Ihr Draht zum Kunden},
author = {Ute Binder-Kissel},
publisher = {Verlag Wissenschaft & Praxis},
address = {},
doi = {doi:10.3790/9783896739759},
isbn = {9783896739759},
year = {2002},
lastchecked = {2023}
}