Stand der Forschung zum Einsatz von Augmented Reality und Virtual Reality im stationären Einzelhandel und Implikationen für KMU
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Stand der Forschung zum Einsatz von Augmented Reality und Virtual Reality im stationären Einzelhandel und Implikationen für KMU
Lienbacher, Eva | Cesinger, Beate | Vallaster, Christine
ZfKE – Zeitschrift für KMU und Entrepreneurship, Vol. 68 (2020), Iss. 3–4 : pp. 259–284
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Prof. (FH) Dr. Eva Lienbacher, Fachhochschule Salzburg, Urstein Süd 1, 5412 Puch/Salzburg, Austria
Prof. Dr. Beate Cesinger, New Design University New Design University – Privatuniversität St. Pölten, Mariazeller Straße 97a, 3100 St. Pölten, Österreich
Prof. (FH) Dr. habil. Christine Vallaster, Fachhochschule Salzburg, Urstein Süd 1, 5412 Puch/Salzburg, Austria
Cited By
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Customer experience und digitale In-Store Technologien im kleinstrukturierten Einzelhandel
La Garde, Shirin
Lienbacher, Eva
Cesinger, Beate
ZfKE – Zeitschrift für KMU und Entrepreneurship, Vol. 70 (2022), Iss. 3–4 P.233
https://doi.org/10.3790/zfke.70.3-4.233 [Citations: 0]
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Abstract
This literature analysis presents the state of research regarding the application of augmented reality (AR) and virtual reality (VR) in stationary, small-scale retail. Although the number of scientific contributions examining the use of these digitization tools is increasing, the specific context of SMEs in retail has not yet been explicitly examined. Based on the analysis of 27 scientific articles, this paper shows that neither AR nor VR is a one-size-fits-all solution, but that – more than perhaps in large companies – organizational requirements as well as benefits for the SME and the consumer must be taken into account in the decision-making process. This contribution closes a research gap and offers recommendations for future research in the context of SMEs.
Table of Contents
Section Title | Page | Action | Price |
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Eva Lienbacher / Beate Cesinger / Christine Vallaster: Stand der Forschung zum Einsatz von Augmented Reality und Virtual Reality im stationären Einzelhandel und Implikationen für KMU | 1 | ||
Zusammenfassung | 1 | ||
Abstract | 2 | ||
I. Einleitung und Motivation | 2 | ||
II. Definition und begriffliche Abgrenzung von AR und VR im stationären Einzelhandel | 4 | ||
1. AR und Einsatz im stationären Einzelhandel | 4 | ||
2. VR und Einsatz im stationären Einzelhandel | 5 | ||
III. Methodik der Literaturanalyse | 6 | ||
IV. Ergebnisse der Literaturanalyse | 7 | ||
1. Überblick über die Forschung zu VR und AR im Einzelhandel und methodische Einordnung | 7 | ||
2. Inhaltliche Synopse der wissenschaftlichen Beiträge | 1 | ||
a) Nutzen von VR und AR für Konsumenten | 1 | ||
b) Nutzungsbarrieren aus Sicht der Konsumenten | 1 | ||
V. Überlegungen aus Kundensicht und organisatorische Überlegungen zur Implementierung von VR und AR im stationären Handel | 1 | ||
VI. Conclusio | 2 | ||
Literatur | 2 |