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Cookie Policy

We use cookies to remember your preferences and improve our website. Our cookie policy explains the types of cookies we use and how you can manage them.

What are cookies?

Cookies are small text files that a website stores on your computer or mobile device when you visit the website. These text files allow a website to remember your preferences between pages or visits. They can be used to:

  • remember the contents of the shopping cart when purchasing goods online;
  • assist users in logging in to a website;
  • analyze the traffic on a website;
  • track the browsing behavior of users.

The purpose is to allow the website to store information such as your username, language, etc. for a certain period of time. This way, you do not have to re-enter this information when you visit different pages or the next time you return to the website.

  • "First-party cookies" are stored directly by the website (or domain) you visit.
  • "Third-party cookies" are set by external services. This is the case when the website includes elements from other websites for advertising or tracking purposes.

Our cookies

The website uses the following types of cookies:

Necessary cookies

They are essential to enable you to browse the website and use its features, such as accessing secure areas of the website.

We store cookies on your device to provide you with certain technical features that make your visit to our website more pleasant and comfortable. For this purpose, we use "necessary cookies."

These enable core functions such as security, network management and accessibility. We also use "necessary cookies" to store your cookie preferences (login information, recently viewed products, items in your shopping cart, etc.). Consent is not required for these cookies and they cannot be disabled. The legal basis for the use of these necessary cookies is the legitimate interest due to optimization and economic operation of our website and services within the meaning of Art. 6 para. 1 p. 1 lit. f GDPR.

Analytics cookies

These collect information about how you use a website, for example, the pages you visit or the elements you have clicked on. We cannot attribute this data to you as a natural person. It is used solely to improve website functions.

We would like to analyze your use of our website in order to provide you with certain technical features that make the use of our website more pleasant and convenient for you. Therefore, we use "analytics cookies" to collect information about how you use the website, such as what content you view or what items you click on. This data does not allow us to identify you as a natural person. These cookies are only set with your consent. The legal basis for the use of the analysis cookies is your consent within the meaning of Art. 6 (1) p. 1 lit. a GDPR in conjunction with Section 25 (2) (German) TTDSG.

The specification of our cookies is as follows:

Name Type Expiration Purpose
XSRF-TOKENNecessary cookie 3 days Anti website hacking detection
dhv2_sessionNecessary cookie 3 days General session cookie
_gidAdditional cookie 24 hours Used to collect Google Analytics data
_gaAdditional cookie 2 years Used to collect Google Analytics data
laravel_cookie_consentNecessary cookie 20 years Inform the users how cookies are being used
langNecessary cookie 5 years Used for the system language
organization_idNecessary cookie 8 hours Used to distinguish users
device_idNecessary cookie 3 days Used to distinguish users

When you visit our website for the first time, our cookie consent banner appears below with a cookie statement. With your consent, we set cookies as selected by you (exception: technically necessary cookies).

You can give your consent by clicking on "Accept all cookies".

If you do not want our website to set analytics cookies, please select the "Reject non-essential cookies" option.

How to manage cookies

Removing cookies from your device

You have the option to delete all cookies that are already on your device by clearing your browsing history. This will remove all cookies from all websites you have visited. However, doing so may also result in the loss of some stored information (e.g. stored login credentials, website settings)

Withdrawal of consent to cookies

If you consent to the storage of analytics cookies and later wish to withdraw your consent, you must delete them in your browser. Then, the next time you visit our website, you will be asked again for the consent to store cookies and then select the option "Reject non-essential cookies".

Preventing the use of cookies

If you would like to generally prevent the use of cookies, your browser offers the option to reject all cookies. You can activate the "Do Not Track" function in your browser, which will then inform us that you do not wish to allow tracking and analysis services. Please note that in this case, our website may not be able to be used to its full extent.

Site-specific cookie management More detailed control over site-specific cookies can be made in the privacy and cookie settings of your browser.

Your rights

You have the data subject rights according to Art. 15 ff. GDPR, which you can find in our Privacy Policy.