Die Geschäftsführung als Enabler der digitalen Transformation in kleinen Unternehmen
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Die Geschäftsführung als Enabler der digitalen Transformation in kleinen Unternehmen
Barwinski, Roman Wolfgang | Bouncken, Ricarda B. | Henkelmann, Lukas
ZfKE – Zeitschrift für KMU und Entrepreneurship, Vol. 69 (2021), Iss. 2 : pp. 97–120
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Roman Wolfgang Barwinski, M.Sc., Universität Bayreuth, Lehrstuhl für Strategisches Management und Organisation, Prieserstraße 2, 95444 Bayreuth, Deutschland.
Univ.-Prof. Dr. Ricarda B. Bouncken, Universität Bayreuth, Lehrstuhl für Strategisches Management und Organisation, Prieserstraße 2, 95444 Bayreuth, Deutschland.
Lukas Henkelmann, M.Sc., Helmstraße 34, 90419 Nürnberg.
Cited By
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Exploring digital transformation capability via a blended perspective of dynamic capabilities and digital maturity: a pattern matching approach
Leso, Bernardo Henrique
Cortimiglia, Marcelo Nogueira
Ghezzi, Antonio
Minatogawa, Vinicius
Review of Managerial Science, Vol. 18 (2024), Iss. 4 P.1149
https://doi.org/10.1007/s11846-023-00692-3 [Citations: 12]
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Vial, G. (2019): Understanding digital transformation: A review and a research agenda. in: The Journal of Strategic Information Systems 28(2): 118–144.
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Verhoef, P. C., Kannan, P. K. und Inman, J. J. (2015): From multi-channel retailing to omni-channel retailing: Introduction to the special issue on multi-channel retailing. in: Journal of Retailing 91(2): 174–181.
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Teece, D. J., Pisano, G. und Shuen, A. (1997): Dynamic capabilities and strategic management. in: Strategic Management Journal 18(7): 509–533.
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Teece, D. J. (2018): Profiting from innovation in the digital economy: Enabling technologies, standards, and licensing models in the wireless world. in: Research Policy 47(8): 1367–1387.
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Strauss, A. und Corbin, J. (1998): Basics of qualitative research: Techniques and procedures for developing grounded theory.
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Cha, K. J., Hwang, T. und Gregor, S. (2015): An integrative model of it-enabled organizational transformation: A multiple case study. in: Management Decision.
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Bresciani, S., Huarng, K. H., Malhotra, A. und Ferraris, A. (2021): Digital transformation as a springboard for product, process and business model innovation. in: Journal of Business Research 128: 204–210.
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Bouncken, R. B., Ratzmann, M. und Winkler, V. A. (2008): Cross-cultural innovation teams: Effects of four types of attitudes towards diversity. in: Journal of International Business Strategy 8(2).
Google Scholar -
Bouncken, R. B. und Pyo, S. (2002): Achieving competitiveness through knowledge management. in: Journal of Quality Assurance in hospitality & tourism 3(3–4): 1–4.
Google Scholar -
Bouncken, R. und Barwinski, R. (2021): Shared digital identity and rich knowledge ties in global 3d printing – a drizzle in the clouds?, in: Global Strategy Journal 11(1): 81–108.
Google Scholar -
Bley, K., Leyh, C. und Schäffer, T. (2016): Digitization of German enterprises in the production sector – do they know how „digitized“ they are? 22nd Americas Conference on Information Systems.
Google Scholar -
Bharadwaj, A., El Sawy, O. A., Pavlou, P. A. und Venkatraman, N. (2013): Digital business strategy: Toward a next generation of insights. in: MIS Quarterly: 471–482.
Google Scholar -
De Massis, A., Audretsch, D., Uhlaner, L. und Kammerlander, N. (2018): Innovation with limited resources: Management lessons from the German Mittelstand. in: Journal of Product Innovation Management 35(1): 125–146.
Google Scholar -
Doherty, N. F. und King, M. (2005): From technical to socio-technical change: Tackling the human and organizational aspects of systems development projects. in: European Journal of Information Systems 14: 1–5.
Google Scholar -
Dubois, A. und Gadde, L.-E. (2002): Systematic combining: An abductive approach to case research. in: Journal of Business Research 55(7): 553–560.
Google Scholar -
Duhan, S., Levy, M. und Powell, P. (2001): Information systems strategies in knowledge-based smes: The role of core competencies. in: European Journal of Information Systems 10(1): 25–40.
Google Scholar -
Durand, R. und Vaara, E. (2009): Causation, counterfactuals, and competitive advantage. in: Strategic Management Journal 30(12): 1245–1264.
Google Scholar -
Eisenhardt, K. M. (1989): Building theories from case study research. in: Academy of Management Review 14(4): 532–550.
Google Scholar -
Eisenhardt, K. M. und Graebner, M. E. (2007): Theory building from cases: Opportunities and challenges. in: Academy of Management Journal 50(1): 25–32.
Google Scholar -
Forum, W. E. (2017): „Digital transformation initiative.“
Google Scholar -
Foss, N. J. und Saebi, T. (2017): Fifteen years of research on business model innovation: How far have we come, and where should we go?, in: Journal of Management 43(1): 200–227.
Google Scholar -
Gioia, D. A., Corley, K. G. und Hamilton, A. L. (2013): Seeking qualitative rigor in inductive research: Notes on the gioia methodology. in: Organizational Research Methods 16(1): 15–31.
Google Scholar -
Graebner, M. E., Martin, J. A. und Roundy, P. T. (2012): Qualitative data: Cooking without a recipe. in: Strategic Organization 10(3): 276–284.
Google Scholar -
Gray, P., El Sawy, O. A., Asper, G. und Thordarson, M. (2015): Realizing strategic value through center-edge digital transformation in consumer-centric industries. in: Revista do CEAM, 3(1) 37.
Google Scholar -
Hassan, S., Reuter, C. und Bzhalava, L. (2020): Perception or capabilities? An empirical investigation of the factors influencing the adoption of social media and public cloud in German smes in: International Journal of Innovation Management: 2150002.
Google Scholar -
Helfat, C. E. und Martin, J. A. (2015): Dynamic managerial capabilities: Review and assessment of managerial impact on strategic change. in: Journal of Management 41(5): 1281–1312.
Google Scholar -
Horlacher, A. und Hess, T. (2016): What does a chief digital officer do? Managerial tasks and roles of a new c-level position in the context of digital transformation. 49th Hawaii International Conference on System Sciences (HICSS), IEEE.
Google Scholar -
Kamberovic, R., Fütterer, S., Hollasch, K., Lehmkühler, B. und Capelan, R. (2019): Eckdaten der deutschen Fitness-Wirtschaft 2019. Hamburg, Arbeitgeberverband deutscher Fitness- und Gesundheits-Anlagen DSSV e.V.
Google Scholar -
Kane, G. C., Palmer, D., Phillips, A. N., Kiron, D. und Buckley, N. (2015): Strategy, not technology, drives digital transformation. in: MIT Sloan Management Review and Deloitte University Press 14 (1–25).
Google Scholar -
Kumar, N., Stern, L. W. und Anderson, J. C. (1993): Conducting interorganizational research using key informants. in: Academy of Management Journal 36(6): 1633–1651.
Google Scholar -
Lamberton, C. und Stephen, A. T. (2016): A thematic exploration of digital, social media, and mobile marketing: Research evolution from 2000 to 2015 and an agenda for future inquiry. in: Journal of Marketing 80(6): 146–172.
Google Scholar -
Lanzolla, G., Lorenz, A., Miron-Spektor, E., Schilling, M., Solinas, G. und Tucci, C. L. (2020): Digital transformation: What is new if anything? Emerging patterns and management research. Academy of Management Proceedings.
Google Scholar -
Li, F., Nucciarelli, A., Roden, S. und Graham, G. (2016): How smart cities transform operations models: A new research agenda for operations management in the digital economy. in: Production Planning & Control 27(6): 514–528.
Google Scholar -
Li, L., Su, F., Zhang, W. und Mao, J. Y. (2018): Digital transformation by sme entrepreneurs: A capability perspective. in: Information Systems Journal 28(6): 1129–1157.
Google Scholar -
Lucas Jr., H., Agarwal, R., Clemons, E. K., El Sawy, O. A. und Weber, B. (2013): Impactful research on transformational information technology: An opportunity to inform new audiences. in: Mis Quarterly: 371–382.
Google Scholar -
Macredie, R. und Mijinyawa, K. (2011): A theory-grounded framework of open source software adoption in smes. in: European Journal of Information Systems 20(2): 237–250.
Google Scholar -
Matarazzo, M., Penco, L., Profumo, G. und Quaglia, R. (2021): Digital transformation and customer value creation in made in Italy smes: A dynamic capabilities perspective. in: Journal of Business Research 123: 642–656.
Google Scholar -
Müller, J. M., Buliga, O. und Voigt, K.-I. (2018): Fortune favors the prepared: How smes approach business model innovations in industry 4.0. in: Technological Forecasting and Social Change 132: 2–17.
Google Scholar -
Nambisan, S. (2017): Digital entrepreneurship: Toward a digital technology perspective of entrepreneurship. in: Entrepreneurship Theory and Practice 41(6): 1029–1055.
Google Scholar -
Pfannstiel, M. A. und Da-Cruz, P., & Rasche, C. (2018): Unternehmensgründung – Geschäftsideen – Wertschöpfung. Wiesbaden, Germany, Springer Gabler.
Google Scholar -
Pyo, S. und Bouncken, R. B. (2003): Knowledge management in hospitality and tourism, CRC Press.
Google Scholar -
Rosenbusch, N., Brinckmann, J. und Bausch, A. (2011): Is innovation always beneficial? A meta-analysis of the relationship between innovation and performance in smes. in: Journal of Business Venturing 26(4): 441–457.
Google Scholar -
Rutgers, H., Hollasch, K., Ludwig, S., Lehmkühler, B. und Gausselmann, S. (2019): European health & fitness market report 2019. in: EuropeActive.
Google Scholar
Abstract
The management as enabler of digital transformation in small companies
The advent of digital technologies is causing companies of all sizes and industries to change dramatically. The integration of digital technologies offers them the potential to renew processes, products and services, as well as business models. While the path to digital transformation has already been researched for large and medium-sized companies, it remains unclear which capabilities are necessary in small companies and companies that offer a service directly to the customer. Further, it remains unclear how these capabilities are developed. Based on a qualitative empirical study, we show the decisive role of the manager in the process of digital transformation. Furthermore, our results show how managers of small companies use their own social capital, the renewal of their own managerial cognition and the development of organizational digitalization skills to go through a digital transformation.
Table of Contents
Section Title | Page | Action | Price |
---|---|---|---|
Roman Wolfgang Barwinski / Ricarda B. Bouncken / Lukas Henkelmann: Die Geschäftsführung als Enabler der digitalen Transformation in kleinen Unternehmen | 1 | ||
Zusammenfassung | 1 | ||
Abstract | 2 | ||
I. Einleitung | 2 | ||
II. Theorie | 4 | ||
1. Digitale Transformation | 4 | ||
2. Digitale Transformation in KMU | 5 | ||
3. Dynamic Managerial Capabilities | 6 | ||
III. Methode | 7 | ||
1. Forschungsdesign | 7 | ||
2. Setting und Fallauswahl | 8 | ||
3. Datenerhebung | 9 | ||
4. Datenanalyse | 1 | ||
IV. Ergebnisse | 1 | ||
1. Dynamische Managementfähigkeiten | 1 | ||
a) Stärkung der internen Beziehungen | 1 | ||
b) Stärkung des externen Netzwerks | 1 | ||
c) Erneuerung der eigenen Denkbilder und kognitiven Muster | 1 | ||
2. Aufbau von Digitalisierungsfähigkeit im Unternehmen | 1 | ||
a) Entwicklung technologischen Know-hows | 1 | ||
b) Aufbau von Erfahrungswissen | 1 | ||
c) Förderung der Sozial- und Führungskompetenz | 1 | ||
V. Diskussion | 1 | ||
Literatur | 1 | ||
Anhang 1: Übersicht beispielhafter Zitate | 2 |