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Der Einfluss des Attributionsfehlers auf das Personalmanagement

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  2. Economics, Finance, Business & Management
  3. Der Betriebswirt
  4. Vol. 63, Issue 1
  5. pp. 3–11

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Paul, C. Der Einfluss des Attributionsfehlers auf das Personalmanagement. Der Betriebswirt, 63(1), 3-11. https://doi.org/10.3790/dbw.63.1.3
Paul, Christopher "Der Einfluss des Attributionsfehlers auf das Personalmanagement" Der Betriebswirt 63.1, 2022, 3-11. https://doi.org/10.3790/dbw.63.1.3
Paul, Christopher (2022): Der Einfluss des Attributionsfehlers auf das Personalmanagement, in: Der Betriebswirt, vol. 63, iss. 1, 3-11, [online] https://doi.org/10.3790/dbw.63.1.3
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Der Einfluss des Attributionsfehlers auf das Personalmanagement

Paul, Christopher

Der Betriebswirt, Vol. 63 (2022), Iss. 1 : pp. 3–11

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Article Details

Publisher Name
Duncker & Humblot, Deutscher Betriebswirte Verlag
DOI
https://doi.org/10.3790/dbw.63.1.3
Language
German
Pages
9

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Author Details

Prof. Dr. Christopher Paul ist Professor für ABWL, insb. Personalmanagement und Organisation an der DHBW Mannheim.

References

  1. Aronson, E./Wilson, T. D./Akert, R. M./Sommers, S. R. (2019): Social Psychology (10 ed.): New York: Pearson.  Google Scholar
  2. Brown, C. M./Troy, N. S./Jobson, K. R./Link, J. K. (2018): Contextual and personal determinants of preferring success attributed to natural talent or striving. Journal of Experimental Social Psychology, 78(9), pp. 134–147. doi:https://doi.org/10.1016/j.jesp.2018.03.017.  Google Scholar
  3. Buss, A. R. (1978): Causes and reasons in attribution theory: A conceptual critique. Journal of Personality and Social Psychology, 36(11), pp. 1311–1321. doi:10.1037/0022-3514.36.11.1311.  Google Scholar
  4. Dugan, K. W. (1989): Ability and effort attributions: Do they affect how managers communicate performance feedback information? Academy of Management Journal, 32(1), pp. 87–114. doi:10.5465/256421.  Google Scholar
  5. Fetchenhauer, D. (2011): Psychologie. München: Vahlen.  Google Scholar
  6. Galperin, A./Haselton, M. G. (2013): Error Management and the Evolution of Cognitive Bias. In: J. P. Forgas/K. Fiedler/C. Sedikedes, Social Thinking and Interpersonal Behavior (pp. 45–63): New York: Psychology Press.  Google Scholar
  7. Green, S. G./Lieden, R. C. (1980): Contextual and attributional influences on control decisions. Journal of Applied Psychology, 65(4), pp. 453–458. doi:10.1037/0021-9010.65.4.453.  Google Scholar
  8. Harvey, P./Madison, K./Martinko, M./Crook, T. R./Crook, T. A. (2014): Attribution Theory in the Organizational Sciences: The Road Traveled and the Path Ahead. The Academy of Management Perspectives, 28(2), pp. 128–146. doi:10.5465/amp.2012.0175.  Google Scholar
  9. Heider, F. (1958): The psychology of interpersonal relations. Eastford, CT: Martino Publishing. doi:10.1037/10628-000.  Google Scholar
  10. Hewetta, R./Shantz, A./Mundy, J./Alfes, K. (2018): Attribution theories in Human Resource Management research: a review and research agenda. The International Journal of Human Resource Management, 29(1), pp. 87–126. doi:10.1080/09585192.2017.1380062.  Google Scholar
  11. Jones, E. E./Nisbett, R. E. (1972): The actor and the observer: Divergent perceptions of the cause of behavior. In: E. E. Jones/D. E. Kanouse/H. H. Kelley/R. E. Nisbett/ S. Valins/B. Weiner, Attribution: Perceiving the causes of behavior (pp. 79–94): Morristown, NJ: General Learning Press.  Google Scholar
  12. Kelley, H. H. (1973): The processes of causal attribution. American Psychologist, 28(2), pp. 107–128. doi:10.1037/h0034225.  Google Scholar
  13. Lassiter, F. D./Geers, A. L./Munhall, P. J./Ploutz-Snyder, R. J./Breitenbacher, D. L. (2002): Illusory causation: Why it occurs. Psychological Science, 13(4), pp. 299–305. doi:10.1111/j.0956-7976.2002..x.  Google Scholar
  14. Lerner, M. J./Miller, D. T. (1977): Just-world research and the attribution process: Looking back and ahead. Psychological bulletin, 85(5), pp. 1030–1051. doi:10.1037/0033-2909.85.5.1030.  Google Scholar
  15. Leung, F. F./Kim, S./Tse, C. H. (2020): Highlighting Effort Versus Talent in Service Employee Performance: Customer Attributions and Responses. Journal of Marketing, 84(3), pp. 106–121. doi:https://doi.org/10.1177/0022242920902722.  Google Scholar
  16. Martinko, M. J./Harvey, P./Dasborough, M. T. (2011): Attribution theory in the organizational sciences: A case of unrealized potential. Journal of Organizational Behavior, 32(1), pp. 144–149. doi:10.1002/job.690.  Google Scholar
  17. Pronin, E./Lin, D. Y./Ross, L. (2002): The Bias Blind Spot: Perceptions of Bias in Self Versus Others. Personality and Scoial Psychology Bulletin, 28(3), pp. 369–381. doi:10.1177/0146167202286008.  Google Scholar
  18. Quinones, M. A. (1995): Pretraining context effects: Training assignment as feedback. Journal of Applied Psychology, 80(2), pp. 226–238. doi:10.1037/0021-9010.80.2.226.  Google Scholar
  19. Ross, L. (1977): The intuitive psychologist and his shortcomings: Distortions in the attribution process. Advances in Experimental Social Psychology, 10, pp. 173–220. doi:10.1016/S0065-2601(08)60357-3.  Google Scholar
  20. Ross, L. (2018): From the Fundamental Attribution Error to the Truly Fundamental Attribution Error and Beyond: My Research Journey. Perspectives on Psychological Science, 13(6), pp. 750–769. doi:10.1177/1745691618769855.  Google Scholar
  21. Rudolph, U./Reisenzein, R. (2008): 50 years of attribution research [Editorial]. Social Psychology, 39(3), pp. 123–124. doi:10.1027/1864-9335.39.3.123.  Google Scholar
  22. Smith, E. R./Miller, F. D. (1979): Impact of salient vocal qualities on causal attribution for a speaker’s behavior. Journal of personality and Social Psychology, 48(4), pp. 813–838.  Google Scholar
  23. Tay, C./Ang, S./Van Dyne, L. (2006): Personality, biographical characteristics, and job interview success: A longitudinal study of the mediating effects of interviewing self-efficacy. Journal of Applied Psychology, 91(2), pp. 446–454. doi:10.1037/0021-9010.91.2.446.  Google Scholar
  24. Thompson, K. W./Sikora, D. M./Perrewé, P. L./Ferris, G. R. (2015): Employment qualifications, person-job fit, underemployment attributions, and hiring recommendations: A three-study investigation. International Journal of Selection and Assessment, 23(3), pp. 247–262. doi:10.1111/ijsa.12112.  Google Scholar
  25. Walster, E. (1966): Assignment of responsibility for an accident. Journal of Personality and Social Psychology, 3(1), pp. 73–79. doi:10.1037/h0022733.  Google Scholar
  26. Weiner, B. (1979): A theory of motivation for some classroom experiences. Journal of Educational Psychology, 71(1), pp. 3–25. doi:10.1037/0022-0663.71.1.3.  Google Scholar
  27. Weiner, B. (2008): Reflections on the history of attribution theory and research: People, personalities, publications, problems. Social Psychology, 39(3), pp. 151–156. doi:10.1027/1864-9335.39.3.151.  Google Scholar
  28. Weiner, B./Nierenberg, R./Goldstein, M. (1976): Social learning (locus of control) versus attributional (causal stability) interpretations of expectancy of success. Journal of Personality, 44(1), pp. 52–68. doi:10.1111/j.1467-6494.1976.tb00583.x.  Google Scholar
  29. Zhang, A./Reyna, C./Huang, L. (2011): When employees fail in Chinese enterprises: Attribution, responsibility, and constructive criticism. The International Journal of Human Resource Management, 22(16), pp. 3305–3316. doi:10.1080/09585192.2011.586872.  Google Scholar
  30. Aronson, E./Wilson, T. D./Akert, R. M./Sommers, S. R. (2019): Social Psychology (10 ed.): New York: Pearson.  Google Scholar
  31. Brown, C. M./Troy, N. S./Jobson, K. R./Link, J. K. (2018): Contextual and personal determinants of preferring success attributed to natural talent or striving. Journal of Experimental Social Psychology, 78(9), pp. 134–147. doi:https://doi.org/10.1016/j.jesp.2018.03.017.  Google Scholar
  32. Buss, A. R. (1978): Causes and reasons in attribution theory: A conceptual critique. Journal of Personality and Social Psychology, 36(11), pp. 1311–1321. doi:10.1037/0022-3514.36.11.1311.  Google Scholar
  33. Dugan, K. W. (1989): Ability and effort attributions: Do they affect how managers communicate performance feedback information? Academy of Management Journal, 32(1), pp. 87–114. doi:10.5465/256421.  Google Scholar
  34. Fetchenhauer, D. (2011): Psychologie. München: Vahlen.  Google Scholar
  35. Galperin, A./Haselton, M. G. (2013): Error Management and the Evolution of Cognitive Bias. In: J. P. Forgas/K. Fiedler/C. Sedikedes, Social Thinking and Interpersonal Behavior (pp. 45–63): New York: Psychology Press.  Google Scholar
  36. Green, S. G./Lieden, R. C. (1980): Contextual and attributional influences on control decisions. Journal of Applied Psychology, 65(4), pp. 453–458. doi:10.1037/0021-9010.65.4.453.  Google Scholar
  37. Harvey, P./Madison, K./Martinko, M./Crook, T. R./Crook, T. A. (2014): Attribution Theory in the Organizational Sciences: The Road Traveled and the Path Ahead. The Academy of Management Perspectives, 28(2), pp. 128–146. doi:10.5465/amp.2012.0175.  Google Scholar
  38. Heider, F. (1958): The psychology of interpersonal relations. Eastford, CT: Martino Publishing. doi:10.1037/10628-000.  Google Scholar
  39. Hewetta, R./Shantz, A./Mundy, J./Alfes, K. (2018): Attribution theories in Human Resource Management research: a review and research agenda. The International Journal of Human Resource Management, 29(1), pp. 87–126. doi:10.1080/09585192.2017.1380062.  Google Scholar
  40. Jones, E. E./Nisbett, R. E. (1972): The actor and the observer: Divergent perceptions of the cause of behavior. In: E. E. Jones/D. E. Kanouse/H. H. Kelley/R. E. Nisbett/ S. Valins/B. Weiner, Attribution: Perceiving the causes of behavior (pp. 79–94): Morristown, NJ: General Learning Press.  Google Scholar
  41. Kelley, H. H. (1973): The processes of causal attribution. American Psychologist, 28(2), pp. 107–128. doi:10.1037/h0034225.  Google Scholar
  42. Lassiter, F. D./Geers, A. L./Munhall, P. J./Ploutz-Snyder, R. J./Breitenbacher, D. L. (2002): Illusory causation: Why it occurs. Psychological Science, 13(4), pp. 299–305. doi:10.1111/j.0956-7976.2002..x.  Google Scholar
  43. Lerner, M. J./Miller, D. T. (1977): Just-world research and the attribution process: Looking back and ahead. Psychological bulletin, 85(5), pp. 1030–1051. doi:10.1037/0033-2909.85.5.1030.  Google Scholar
  44. Leung, F. F./Kim, S./Tse, C. H. (2020): Highlighting Effort Versus Talent in Service Employee Performance: Customer Attributions and Responses. Journal of Marketing, 84(3), pp. 106–121. doi:https://doi.org/10.1177/0022242920902722.  Google Scholar
  45. Martinko, M. J./Harvey, P./Dasborough, M. T. (2011): Attribution theory in the organizational sciences: A case of unrealized potential. Journal of Organizational Behavior, 32(1), pp. 144–149. doi:10.1002/job.690.  Google Scholar
  46. Pronin, E./Lin, D. Y./Ross, L. (2002): The Bias Blind Spot: Perceptions of Bias in Self Versus Others. Personality and Scoial Psychology Bulletin, 28(3), pp. 369–381. doi:10.1177/0146167202286008.  Google Scholar
  47. Quinones, M. A. (1995): Pretraining context effects: Training assignment as feedback. Journal of Applied Psychology, 80(2), pp. 226–238. doi:10.1037/0021-9010.80.2.226.  Google Scholar
  48. Ross, L. (1977): The intuitive psychologist and his shortcomings: Distortions in the attribution process. Advances in Experimental Social Psychology, 10, pp. 173–220. doi:10.1016/S0065-2601(08)60357-3.  Google Scholar
  49. Ross, L. (2018): From the Fundamental Attribution Error to the Truly Fundamental Attribution Error and Beyond: My Research Journey. Perspectives on Psychological Science, 13(6), pp. 750–769. doi:10.1177/1745691618769855.  Google Scholar
  50. Rudolph, U./Reisenzein, R. (2008): 50 years of attribution research [Editorial]. Social Psychology, 39(3), pp. 123–124. doi:10.1027/1864-9335.39.3.123.  Google Scholar
  51. Smith, E. R./Miller, F. D. (1979): Impact of salient vocal qualities on causal attribution for a speaker’s behavior. Journal of personality and Social Psychology, 48(4), pp. 813–838.  Google Scholar
  52. Tay, C./Ang, S./Van Dyne, L. (2006): Personality, biographical characteristics, and job interview success: A longitudinal study of the mediating effects of interviewing self-efficacy. Journal of Applied Psychology, 91(2), pp. 446–454. doi:10.1037/0021-9010.91.2.446.  Google Scholar
  53. Thompson, K. W./Sikora, D. M./Perrewé, P. L./Ferris, G. R. (2015): Employment qualifications, person-job fit, underemployment attributions, and hiring recommendations: A three-study investigation. International Journal of Selection and Assessment, 23(3), pp. 247–262. doi:10.1111/ijsa.12112.  Google Scholar
  54. Walster, E. (1966): Assignment of responsibility for an accident. Journal of Personality and Social Psychology, 3(1), pp. 73–79. doi:10.1037/h0022733.  Google Scholar
  55. Weiner, B. (1979): A theory of motivation for some classroom experiences. Journal of Educational Psychology, 71(1), pp. 3–25. doi:10.1037/0022-0663.71.1.3.  Google Scholar
  56. Weiner, B. (2008): Reflections on the history of attribution theory and research: People, personalities, publications, problems. Social Psychology, 39(3), pp. 151–156. doi:10.1027/1864-9335.39.3.151.  Google Scholar
  57. Weiner, B./Nierenberg, R./Goldstein, M. (1976): Social learning (locus of control) versus attributional (causal stability) interpretations of expectancy of success. Journal of Personality, 44(1), pp. 52–68. doi:10.1111/j.1467-6494.1976.tb00583.x.  Google Scholar
  58. Zhang, A./Reyna, C./Huang, L. (2011): When employees fail in Chinese enterprises: Attribution, responsibility, and constructive criticism. The International Journal of Human Resource Management, 22(16), pp. 3305–3316. doi:10.1080/09585192.2011.586872.  Google Scholar

Abstract

Attribution theories are well established in the field of social psychology. However, the transfer to the context of human resource management is still developing. Only recently, the understanding of the importance of psychological insights in this field has begun to grow. The research takes a closer look on the way individuals locate the causes of their actions. It can potentially influence important decisions in the context of human resource management. This article sheds light on the theoretical foundations, causes, and effects.

Table of Contents

Section Title Page Action Price
Christopher Paul: Der Einfluss des Attributionsfehlers auf das Personalmanagement 1
Abstract 1
Zusammenfassung 1
1. Einführung 1
2. Die Attributionstheorie als konzeptioneller Rahmen 2
3. Übertragung auf personalwirtschaftliche Prozesse 4
Auswahlentscheidungen 5
Personalentwicklung 5
Leistungsbeurteilungen 5
Employer Branding und Marketing 6
4. Wie kann man sich vor dem Fundamentalen Attributionsfehler schützen? 6
5. Fazit 7
Literatur 7

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