Auswirkungen von Remote Work auf die Kreativleistung von Projektteams in der Kreativwirtschaft
JOURNAL ARTICLE
Cite JOURNAL ARTICLE
Style
Format
Auswirkungen von Remote Work auf die Kreativleistung von Projektteams in der Kreativwirtschaft
Prokesch, Janine | Som, Oliver
ZfKE – Zeitschrift für KMU und Entrepreneurship, Vol. 71 (2023), Iss. 3 : pp. 205–226
Additional Information
Article Details
Pricing
Author Details
Janine Prokesch, BSc, MA, MCI | Die Unternehmerische Hochschule®, Senior Project Manager Student & Career Center, Universitätsstraße 15, 6020 Innsbruck, Österreich
- Janine Prokesch, BSc MA, arbeitet als Senior Project Manager in den Bereichen Student & Career Center, sowie dem Center for Responsible Management & Social Impact am MCI | Die Unternehmerische Hochschule® in Innsbruck. Als Absolventin des MCI Masterstudiengangs International Business & Management untersuchte sie die Auswirkungen von Remote Work auf die Innovationsleistung von Projektteams in der österreichischen Kreativwirtschaft.
- Search in Google Scholar
Prof. Dr. Oliver Som, MCI | Die Unternehmerische Hochschule®, Professor und Fachbereichsleiter für Innovationsmanagement und Innovationsökonomie, Universitätsstraße 15, 6020 Innsbruck, Österreich.
- Prof. Dr. Oliver Som ist Professor und Fachbereichsleiter für Innovationsmanagement und Innovationsökonomie am MCI | Die Unternehmerische Hochschule® in Innsbruck. Seine Forschung befasst sich u.a. mit der Diffusion und den Auswirkungen von organisatorischer Innovation (z.B. Arbeitsorganisation, Arbeitszeitmodelle), dem Zusammenspiel von Kreativität und Innovation sowie dem Innovationsverhalten nicht-FuE-intensiver Unternehmen und Branchen.
- Search in Google Scholar
References
-
Amabile, T. M. (1996): Creativity and innovation in organizations (Vol. 5). Boston: Harvard Business School, 1–15.
Google Scholar -
Amabile, T. M., Conti, R., Coon, H., Lazenby, J., Herron, M. (1996): Assessing the work environment for creativity, in: Academy of management journal, 39(5), 1154–1184.
Google Scholar -
Amabile, T. M. (2011): Componential theory of creativity, Boston, MA: Harvard Business School, 538–559.
Google Scholar -
Arunprasad, P., Dey, C., Jebli, F., Manimuthu, A., El Hathat, Z. (2022): Exploring the remote work challenges in the era of COVID-19 pandemic: review and application model, in: Benchmarking: An International Journal, 29(10), 3333–3355.
Google Scholar -
Bal, Y., Bulgur, N. E. (2023): Remote Work: A Paradigm Shift in the Modern Workplace and Its Impact on the Workforce, in: Even, A. M., Christiansen, B. (Hrsg.): Enhancing Employee Engagement and Productivity in the Post-Pandemic Multigenerational Workforce, Hershey, PA: IGI Global, 374–391.
Google Scholar -
Bandura, A. (1977): Self-efficacy: Toward a unifying theory of behavioral change, in: Psychological Review, 84(2), 191–215.
Google Scholar -
Bandura, A. (1978). Reflections on self-efficacy, in: Advances in behaviour research and therapy, 1(4), 237–269.
Google Scholar -
Bandura, A. (1988): Reflection on nonability determinants of competence, in: R. J. Sternberg, Kolligian, J. (Hrsg.): Competence considered: Perceptions of competence and incompetence across the lifespan, Dordrecht, Netherlands: Kluwer Academic Publishers, 315–362.
Google Scholar -
Bandura, A. (2000): Self-efficacy: The foundation of agency, in: Perrig, W. J., Grob, A. (Hrsg.): Control of human behavior, mental processes, and consciousness: Essays in honor of the 60th birthday of August Flammer, Mahwa, New Jersey/London: Lawrence Erlbaum Associates Publishers, 17–33.
Google Scholar -
Biocca, F., Harms, C., Burgoon, J. K. (2003): Toward a more robust theory and measure of social presence: Review and suggested criteria, in: Presence: Teleoperators & virtual environments, 12(5), 456–480.
Google Scholar -
Biron, M., Peretz, H., Turgeman-Lupo, K. (2020): Trait optimism and work from home adjustment in the COVID-19 pandemic: Considering the mediating role of situational optimism and the moderating role of cultural optimism, in: Sustainability, 12(22), 9773, 2–21.
Google Scholar -
Bloom, N., Liang, J., Roberts, J., Ying, Z. J. (2015): Does working from home work? Evidence from a Chinese experiment, in: The Quarterly Journal of Economics, 130(1), 165–218.
Google Scholar -
Braun, V., Clarke, V. (2006): Using thematic analysis in psychology, in: Qualitative Research in Psychology, 3(2), 2–41. https://doi.org/10.1191/1478088706qp063oa.
Google Scholar -
Brem, A., Viardot, E., Nylund, P. A. (2021): Implications of the coronavirus (COVID-19) outbreak for innovation: Which technologies will improve our lives?, in: Technological Forecasting and Social Change, 163, 2–7. https://doi.org/10.1016/j.techfore.2020.120451.
Google Scholar -
Brown, T. J., Kuratko, D. F. (2015): The impact of design and innovation on the future of education, in: Psychology of Aesthetics, Creativity, and the Arts, 9(2), 147–151.
Google Scholar -
Brucks, M. S., Levav, J. (2022): Virtual communication curbs creative idea generation, in: Nature, 605(7908), 108–112. https://doi.org/10.1038/s41586-022-04643-y.
Google Scholar -
Buchanan, N. D., Aslaner, D. M., Adelstein, J., MacKenzie, D. M., Wold, L. E., Gorr, M. W. (2021): Remote work during the COVID-19 pandemic: making the best of it, in: Physiology, 36(1), 2–4.
Google Scholar -
Cai, W., Khapova, S., Bossink, B., Lysova, E., Yuan, J. (2020): Optimizing Employee Creativity in the Digital Era: Uncovering the Interactional Effects of Abilities, Motivations, and Opportunities, in: International Journal of Environmental Research and Public Health, 17(3), 2–19. https://doi.org/10.3390/ijerph17031038.
Google Scholar -
Choudhury, P. (2022): Geographic mobility, immobility, and geographic flexibility: A review and agenda for research on the changing geography of work, in: Academy of Management Annals, 16(1), 258–296.
Google Scholar -
Coenen, M., Kok, R. A. (2014): Workplace flexibility and new product development performance: The role of telework and flexible work schedules, in: European management journal, 32(4), 564–576. https://doi.org/10.1016/j.emj.2013.12.003.
Google Scholar -
Comella-Dorda, S., Garg, L., Thareja, S., Vasquez-McCall, B. (2020): Revisiting agile teams after an abrupt shift to remote. McKinsey & Company, 2–8.
Google Scholar -
Connor, O. (2022); COVID-19 affected remote workers: A temporal analysis of information system development during the pandemic, in: Journal of Decision Systems, 31(3), 207–233. DOI: 10.1080/12460125.2020.1861772.
Google Scholar -
Countouris, N., De Stefano, V. (2023): Out of sight, out of mind? Remote work and contractual distancing, in: Countouris, N., De Stefano, V., Piasna, A., Rainone, S. (eds.): The future of remote work, Brussels: European Trade Union Institute, 147–161.
Google Scholar -
Daft, R. L., Lengel, R. H. (1986): Organizational information requirements, media richness and structural design, in: Management science, 32(5), 554–571.
Google Scholar -
Dittes, S., Richter, S., Richter, A., Smolnik, S. (2019): Toward the workplace of the future: How organizations can facilitate digital work, in: Business Horizons, 62(5), 649–661. https://doi.org/10.1016/j.bushor.2019.05.004.
Google Scholar -
d’Ovidio, M., Gandini, A. (2019): The Functions of Social Interaction in the Knowledge-Creative Economy: Between Co-Presence and ICT-Mediated Social Relations, in: Sociologica, 13(1), 51–66. https://doi.org/10.6092/issn.1971-8853/9388.
Google Scholar -
Ebert, T. (2022): Hippocampus Kolumne 4. combine. [https://combine-consulting.com/magazin/arbeit/hippocampus-kolumne-4-2/], abgerufen am 20.04.2022.
Google Scholar -
Emanuel, N., Harrington, E. (2023): Working remotely? Selection, treatment, and the market for remote work, in: Federal Reserve Bank of New York Staff Report, 1061, 1–95.
Google Scholar -
Funke, J. (2001): Kreativität als Interaktionsprozeß: Zur Psychologie der Kreativität, in: Deutscher Hochschulverband (Hrsg.): Glanzlichter der Wissenschaft: Ein Almanach, Berlin/Boston: De Gruyter Oldenburg, 79–84. 10.1515/9783110505627-008.
Google Scholar -
Gajendran, R. S., Harrison, D. A., Delaney‐Klinger, K. (2015): Are telecommuters remotely good citizens? Unpacking telecommuting’s effects on performance via i‐deals and job resources, in: Personnel psychology, 68(2), 353–393. https://doi.org/10.1111/peps.12082.
Google Scholar -
George, G., Lakhani, K., Puranam, P. (2020): What has changed? The impact of Covid pandemic on the technology and innovation management research agenda, in: Journal of Management Studies, 57, 1755–1758.
Google Scholar -
Guzzo, R. A., Salas, E. (1995): Team effectiveness and decision making in organizations, San Francisco, CA: Jossey-Bass, 149–203.
Google Scholar -
Halford, G. S., Wilson, W. H. (2002): Creativity, relational knowledge, and capacity: Why are humans so creative?, in: Dartnall, T. (Hrsg.): Creativity, cognition, and knowledge: An interaction, London: Praeger, 153–180.
Google Scholar -
Han, S. J., Chae, C., Macko, P., Park, W., Beyerlein, M. (2017): How virtual team leaders cope with creativity challenges, in: European Journal of Training and Development, 41(3), 261–276. https://doi.org/10.1108/ejtd-10-2016-0073.
Google Scholar -
Hu, X. E., Hinds, R., Valentine, M., Bernstein, M. S. (2022): A “Distance Matters” Paradox: Facilitating Intra-Team Collaboration Can Harm Inter-Team Collaboration, in: Proceedings of the ACM on Human-Computer Interaction, 6(CSCW1), 1–36. https://doi.org/10.1145/3512895.
Google Scholar -
Ji-Ping, J., Xie, W., Wang, S., Zhang, Y., Gao, J. (2023): Assessing team creativity with multi-attribute group decision-making in a knowledge building community: a design-based research, in: Thinking Skills and Creativity, 48(3), 101304, 2–13. https://doi.org/10.1016/j.tsc.2023.101304.
Google Scholar -
Jones, G., Chirino Chace, B., Wright, J. (2020): Cultural diversity drives innovation: empowering teams for success, in: International Journal of Innovation Science, 12(3), 323–343. https://doi.org/10.1108/ijis-04-2020-0042.
Google Scholar -
Knight, S. (2013): KNIGHT Preparing Interview Guide, [https://de.scribd.com/document/408782644/KNIGHT-Preparing-Interview-Guide], abgerufen am 23.03.2022.
Google Scholar -
Kreativwirtschaft Austria (2023): Österreichischer Kreativwirtschftsbericht 2023, in: Kreativwirtschaft Austria, Wirtschaftskammer Österreich (Hrsg.), Wien, 2–65.
Google Scholar -
Matli, W. (2020): The changing work landscape as a result of the Covid-19 pandemic: insights from remote workers life situations in South Africa, in: International Journal of Sociology and Social Policy, 40(9/10), 1237–1256.
Google Scholar -
Methot, J. R., Rosado-Solomon, E. H., Downes, P. E., Gabriel, A. S. (2021): Office chitchat as a social ritual: The uplifting yet distracting effects of daily small talk at work, in: Academy of Management Journal, 64(5), 1445–1471. https://doi.org/10.5465/amj.2018.1474.
Google Scholar -
Morikawa, M. (2020): Productivity of working from home during the COVID-19 pandemic: Evidence from an employee survey, in: Covid Economics, 49, 132–147.
Google Scholar -
Nagayama, S. (2023): Does Working at Third Places Work? Multi-locational Work for Engagement, Creativity, and Well-Being, in: Journal of Creativity, 33, 100070, 2–9. https://doi.org/10.1016/j.yjoc.2023.100070.
Google Scholar -
Nemiro, J. E. (2016): Connection in creative virtual teams, in: Journal of Behavioral and Applied Management, 2(2), 814, 93–115.
Google Scholar -
Nyberg, A. J., Shaw, J. D., Zhu, J. (2021): The people still make the (remote work-) place: Lessons from a pandemic, in: Journal of management, 47(8), 1967–1976. https://doi.org/10.1177/01492063211023563.
Google Scholar -
Pajares, F. (1996): Self-efficacy beliefs in academic settings, in: Review of educational research, 66(4), 543–578.
Google Scholar -
Pirola‐Merlo, A., Mann, L. (2004): The relationship between individual creativity and team creativity: Aggregating across people and time, in: Journal of Organizational behavior, 25(2), 235–257. https://doi.org/10.1002/job.240.
Google Scholar -
Popovici, V., Popovici, A. L. (2020): Remote work revolution: Current opportunities and challenges for organizations, in: Ovidus University Annals: Economic Science Series, 10(1), 468–472.
Google Scholar -
Raghuram, S., Hill, N. S., Gibbs, J. L., Maruping, L. M. (2019): Virtual work: Bridging research clusters, in: Academy of Management Annals, 13(1), 308–341.
Google Scholar -
Roberto, R., Zini, A., Felici, B., Rao, M., Noussan, M. (2023): Potential Benefits of Remote Working on Urban Mobility and Related Environmental Impacts: Results from a Case Study in Italy, in: Applied Sciences, 13(1), 607, 2–21. DOI: 10.3390/app13010607.
Google Scholar -
Rubenson, D. L., Runco, M.A. (1995): The psychoeconomic view of creative work in groups and organizations, in: Creativity and Innovation Management, 4(4), 232–241. https://doi.org/10.1111/j.1467-8691.1995.tb00228.x.
Google Scholar -
Runco, M.A., Jaeger, G. J. (2012): The Standard Definition of Creativity, in: Creativity Research Journal, 24(1), 92–96. doi.org/10.1080/10400419.2012.650092.
Google Scholar -
Schunk, D. H. (1995): Self-efficacy and education and instruction, in: Maddux, J. E. (Hrsg.): Self-efficacy, adaptation, and adjustment: Theory, research, and application, New York: Plenum Press, 281–303.
Google Scholar -
Scott, S. G., Bruce, R. A. (1994): Determinants of innovative behavior: A path model of individual innovation in the workplace, in: Academy of management journal, 37(3), 580–607.
Google Scholar -
Short, J., Williams, E., Christie, B. (1976): The social psychology of telecommunications, London: Wiley, 1–195.
Google Scholar -
Silver, W. S., Mitchell, T. R., Gist, M.E. (1995): Responses to successful and unsuccessful performance: The moderating effect of self-efficacy on the relationship between performance and attributions, in: Organizational Behavior and Human Decision Processes, 62(3), 286–299.
Google Scholar -
Spreitzer, G. M., Cameron, L., Garrett, L. (2017): Alternative work arrangements: Two images of the new world of work, in: Annual Review of Organizational Psychology and Organizational Behavior, 4, 473–499. https://doi.org/10.1146/annurev-orgpsych-032516-113332.
Google Scholar -
Staples, D. S., Hulland, J., Higgins, C. (2006): A Self-Efficacy Theory explanation for the management of remote workers in virtual organizations, in: Journal of Computer-Mediated Communication, 3(4), JCMC342. https://doi.org/10.1111/j.1083-6101.1998.tb00085.x.
Google Scholar -
Stavrova, O., Spiridonova, T., van de Calseyde, P., Meyers, C., Evans, A. M. (2023): Does remote work erode trust in organizations? A within‐person investigation in the COVID‐19 context, in: Social and Personality Psychology Compass, e12762, 1–9.
Google Scholar -
Sternberg, R. J. (2006): The nature of creativity, in: Creativity Research Journal, 18 (1), 87–98.
Google Scholar -
Stone, D. L., Deadrick, D. L., Lukaszewski, K. M., Johnson, R. (2015): The influence of technology on the future of human resource management, in: Human resource management review, 25(2), 216–231. https://doi.org/10.1016/j.hrmr.2015.01.002.
Google Scholar -
Sullivan, J. (2020): Increasing Innovation Among Your Remote Workers – Ideas To Try, [https://drjohnsullivan.com/articles/increasing-innovation-among-your-remote-workers/], abgerufen am 18.01.2024.
Google Scholar -
Sun, M., Wang, M., Wegerif, R., Peng, J. (2022): How do students generate ideas together in scientific creativity tasks through computer-based mind mapping?, in: Computers & Education, 176, 104359, 2–16.
Google Scholar -
Tomprou, M., Kim, Y. J., Chikersal, P., Woolley, A. W., Dabbish, L. A. (2021): Speaking out of turn: How video conferencing reduces vocal synchrony and collective intelligence, in: PLoS One, 16(3), e0247655, 1–14. https://doi.org/10.1371/journal. pone.0247655.
Google Scholar -
Tønnessen, Y., Dhir, A., Flåten, B. T. (2021): Digital knowledge sharing and creative performance: Work from home during the COVID-19 pandemic in: Technological Forecasting and Social Change, 170, 2–13. https://doi.org/10.1016/j.techfore.2021.120866.
Google Scholar -
Van Nieuwerburgh, S. (2023): The remote work revolution: Impact on real estate values and the urban environment: 2023 AREUEA Presidential Address, in: Real Estate Economics, 51(1), 7–48. DOI: 10.1111/1540-6229.12422.
Google Scholar -
Waizenegger, L., McKenna, B., Cai, W., Bendz, T. (2020): An affordance perspective of team collaboration and enforced working from home during COVID-19, in: European Journal of Information Systems, 29(4), 429–442. https://doi.org/10.1080/0960085x.2020.1800417.
Google Scholar -
Walther, J. B. (1992): Interpersonal effects in computer-mediated interaction: A relational perspective, in: Communication research, 19(1), 52–90.
Google Scholar -
Walther, J. B., Tidwell, L. C. (1995): Nonverbal cues in computer‐mediated communication, and the effect of chronemics on relational communication; in: Journal of Organizational Computing and Electronic Commerce, 5(4), 355–378.
Google Scholar -
Whillans, A., Perlow, L., Turek, A. (2021): Experimenting during the shift to virtual team work: Learnings from how teams adapted their activities during the COVID-19 pandemic, in: Information and Organization, 31(1), 100343, 2–12.
Google Scholar -
Yang, L., Holtz, D., Jaffe, S., Suri, S., Sinha, S., Weston, J. (2021): The effects of remote work on collaboration among information workers, in: Nature Human Behaviour, 1–12. https://doi.org/10.1038/s41562-021-01196-4.
Google Scholar -
Yang, L., Holtz, D., Jaffe, S., Suri, S., Sinha, S., Weston, J., Teevan, J., Siddharth, S., Joyce, C., Shah, N., Sherman, K., Hecht, B. (2022): The effects of remote work on collaboration among information workers, in: Nature human behaviour, 6(1), 43–54.
Google Scholar -
Zhou, J., Oldham, G. R. (2001): Enhancing creative performance: Effects of expected developmental assessment strategies and creative personality, in: The Journal of Creative Behavior, 35(3), 151–167.
Google Scholar
Abstract
COVID-19 has forced many project teams in the creative industries to switch to remote working. However, due to the few existing studies, the effects of remote collaboration on creative performance are often unclear. This article examines the effects of remote work on the creative performance of virtual project teams and how the creativity of the teams has developed during remote work. The theory of self-efficacy and an organizational behavior approach were chosen as the theoretical basis for the study. Based on a qualitative analysis with members of twelve creative teams in Austria, the article shows that remote work does not necessarily have a negative impact on their creativity – as long as different tasks and functions in creative teams are considered and suitable online tools are used to maintain communication.
Table of Contents
Section Title | Page | Action | Price |
---|---|---|---|
WISSENSCHAFTLICHE BEITRÄGE | 205 | ||
Janine Prokesch / Oliver Som: Auswirkungen von Remote Work auf die Kreativleistung von Projektteams in der Kreativwirtschaft | 205 | ||
Zusammenfassung | 205 | ||
Abstract | 206 | ||
I. Einleitung | 206 | ||
II. Theoretischer Hintergrund | 208 | ||
1. Remotearbeit | 208 | ||
2. Kreativität | 209 | ||
3. Theoretischer Bezugsrahmen zur Untersuchung | 209 | ||
III. Empirische Studie | 212 | ||
1. Datenerhebung | 212 | ||
2. Auswertung der Daten | 214 | ||
IV. Ergebnisse | 215 | ||
1. Zusammenarbeit im Remote-Team | 215 | ||
2. Remote-Team Projektmanagement | 216 | ||
3. Remote-Team Kreativität | 217 | ||
V. Fazit und Ausblick | 218 | ||
1. Zusammenfassung der Ergebnisse | 218 | ||
2. Implikationen | 219 | ||
3. Limitationen | 220 | ||
4. Ausblick | 220 | ||
Literatur | 221 |