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On the Drivers of Customer Needs and Satisfaction in Insurance: a Small Enterprises Based Study
JOURNAL ARTICLE

On the Drivers of Customer Needs and Satisfaction in Insurance: a Small Enterprises Based Study

Zeitschrift für die gesamte Versicherungswissenschaft, Vol. 114 (2025), Iss. 2 : pp. 271–291 | First published online: May 15, 2025

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